Please click here for the Kjos IPS Privacy Statement.

Privacy Policy

NEIL A. KJOS Music Company (“Company,” “We,” “Our,” “Us”) respects the privacy of its users and the following Company privacy notice (“Privacy Notice”) is designed to inform you, as a customer and/or user of Our website, about the types of information that Company may gather about or collect from you in connection with Our business relationship and/or your use of the website. It also is intended to explain the conditions under which Company uses and discloses that information, and your rights in relation to that information.

Changes to this Privacy Notice are discussed at the end of this document. Each time you use the website, however, the current version of the Privacy Notice will apply. Accordingly, each time you use the website you should check the date of the Privacy Notice (which appears at the end of this document) and review any changes since the last time you used the site.

We do not knowingly attempt to solicit or receive information from children.

 

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Billing/shipping information
• Credit card information

How do we collect your data?

You directly provide Our Company with most of the data We collect. We collect data and process data when you:

• Register online or place an order for any of Our products or services.
• Voluntarily complete a customer survey or provide feedback on any of Our message boards or via email.
• Use or view Our website via your browser's cookies.

How will We use your data?

Our Company collects your data so that We can:

• Process your order and manage your account.
• Email you with special offers on other products and services We think you might like.
• Aggregate data (depersonalized) is used for statistical purposes

When Our Company processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do We store your data?

Your personal data is stored by the Company on its servers, and on the servers of the cloud-based database management services the Company engages, located in the United States. The Company retains data for the duration of the customer’s business relationship with the Company and for a period of time thereafter to allow members to recover accounts if they decide to renew, to analyze the data for Company’s own operations, and for historical and archiving purposes associated with Company. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact Us at [email protected].

Marketing

Our Company would like to send you information about products and services of Ours that We think you might like.

If you have agreed to receive marketing information, you may always opt out later.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that We correct any information you believe is inaccurate. You also have the right to request that We complete information you believe is incomplete. 

The right to erasure - You have the right to request that We erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that We restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that We transfer the data that We have collected to another organization, or directly to you, under certain conditions.

If you make a request, We have one month to respond to you. If you would like to exercise any of these rights, please contact us at Our email: [email protected]; Call us at: 858.270.9800 

Or write to us: Neil A. Kjos Company

Attn:  Privacy 

P.O. Box 178270

San Diego, CA  92177-8270

 

Transferring personal data from the EU to the US

The Company has its office in the United States. Information we collect from you will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. The Company relies on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, the Company collects and transfers to the U.S. personal data only with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of the Company in a manner that does not outweigh your rights and freedoms. The Company endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with the Company and the practices described in this Privacy Notice. The Company also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate.

California privacy rights

If you are a resident of California, you have certain rights. Under California Civil Code § 1798.83, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please contact us at [email protected]. We will respond to you within 30 days of receiving such a request.  (Note: Our site does not recognize the "do not track signals" that some browsers may employ.)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

 We use the Secure Sockets Layer (SSL) on areas of the site where you are entering personal or payment information. This means that this information is encrypted between your computer and ours, and no one else can normally decipher it. Our encryption is the strongest commercially available - 128K - and is approved by the authorities and financial institutions.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit Our websites, We may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do We use cookies?

Our Company uses cookies in a range of ways to improve your experience on Our website, including:

• Keeping you signed in
• Understanding how you use Our website

What types of cookies do We use?

There are a number of different types of cookies, however, Our website uses:

• Functionality — Our Company uses these cookies so that We recognize you on Our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising — Our Company uses these cookies to collect information about your visit to Our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with Our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on Our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of Our website features may not function as a result.

Privacy policies of other Websites

Our Company website contains links to other websites. Our Privacy Notice applies only to Our website, so if you click on a link to another website, you should read their privacy notice.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You session ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.

The Neil A. Kjos Music Company respects your right to privacy and is committed to respecting your wishes. On our site, you will have opportunities to provide your name, address, e-mail and other relevant information to receive a more personalized visit to our site, communicate with our staff, and share in special promotions. We update this policy from time to time, so please check back.

Important Note to Children under 18

If you are under 18 years old, you should not provide personal information on this site – it is restricted to those 18 years and older.  We do not collect information from children under 18.

Copyright and Trademark Ownership

The Neil A. Kjos Music Company retains full copyright ownership, rights and protection of all materials contained in this website.  Kjos™ and the Kjos™ logo are trademarks of the Neil A. Kjos Music Company.

Changes to Our privacy Notice

Our Company keeps its Privacy Notice under regular review and places any updates on this web page. Unless Company obtains your express consent, any revised Privacy Notice will apply only to information collected after such time as the revised Privacy Notice takes effect, and not to information collected under any earlier privacy notices. This Privacy Notice was last updated on August 30, 2019.

Questions, concerns or complaints

If you have any questions about Our Company's Privacy Notice, the data We hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: [email protected]  Call us:  858.270.9800                             

Or write to us at:

Neil A. Kjos Company

Attn:  Privacy 

P.O. Box 178270 

San Diego, CA  92177-8270

 

Dated: September 2019.