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Privacy Policy

This privacy policy sets out how NEIL A. KJOS Music Company uses and protects any information that you give NEIL A. KJOS Music Company when you use this website. NEIL A. KJOS Music Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. NEIL A. KJOS Music Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

By providing personal information and/or non-personal information to us through the website, you are agreeing to let NEIL A. KJOS Music Company collect and use your information as described in this Privacy Policy.

 

What we collect

Registration and payment information: We may ask you to provide us with personal information on a voluntary basis in certain areas of the website, and you will be required to provide personal information when you make purchases on the website. The kinds of personal information that we may request may include your name, address, email address, telephone number, fax number, credit card information (“Personal Information”) and information about your interests in and use of various products and services. All such information will be treated in accordance with the terms of this Privacy Policy.

What we do with the information we gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

 We use the Secure Sockets Layer (SSL) on areas of the site where you are entering personal or payment information. This means that this information is encrypted between your computer and ours, and no one else can normally decipher it. Our encryption is the strongest commercially available - 128K - and is approved by the authorities and financial institutions.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Personal Information

We respect your right to privacy and are committed to respecting your wishes. On our site, you will have opportunities to provide your name, address, e-mail and other relevant information to receive a more personalized visit to our site, communicate with our staff, and share in special promotions. We update this policy from time to time, so please check back.

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at websales@kjos.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of the personal information which we hold about you and, if you find any mistakes in your information, we will correct them promptly upon receipt of the correct information from you.  Email us at 4382 Jutland Dr. • San Diego, CA 92117 . If you would like a copy of the information we have about you please write to us at Kjos Privacy, 4382 Jutland Dr., San Diego, CA 92117.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


The Neil A. Kjos Music Company respects your right to privacy and is committed to respecting your wishes. On our site, you will have opportunities to provide your name, address, e-mail and other relevant information to receive a more personalized visit to our site, communicate with our staff, and share in special promotions. We update this policy from time to time, so please check back.

Important Note to Children under 18

If you are under 18 years old, you should not provide personal information on this site – it is restricted to those 18 years and older.  We do not collect information from children under 18.

Copyright and Trademark Ownership

The Neil A. Kjos Music Company retains full copyright ownership, rights and protection of all materials contained in this website.  Kjos and the Kjos logo are trademarks of the Neil A. Kjos Music Company.

Notifications of Changes

We reserve the right to revise this privacy policy. In the event of a revision, changes will be posted on this website so our visitors and customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please contact us.

Our postal address is:

    4382 Jutland Dr.
    San Diego, CA 92177
    Phone: 1-858-270-9800

 

Dated: November 2016.